• Company
    • Blog
    • Contact us
  • Services
    • React Native Development
    • .NET developing
    • e-Commerce Software Development Solutions
    • Website development
    • SaaS Product Development
    • Database Development
    • Mobile app development
    • CRM & ERP Development Company | CRM Software Solutions
  • Career
  • Support Ukraine!  ✊
  • Company
    • Contact us
  • Services
    • React Native Development
    • .NET developing
    • e-Commerce Software Development Solutions
    • Website development
    • SaaS Product Development
    • Database Development
    • Mobile app development
    • CRM & ERP Development Company | CRM Software Solutions
  • Projects
    • Travel Tech
    • Fintech and banking
    • Communication & secure chatting
    • Housing cooperative management system
    • Logistics Management Software Solutions
    • Others projects
  • Blog
  • Contact
  • Support Ukraine! ✊ 
  • Redmonkey
  • Blog
  • Let’s Compare CRM to ERP

Let’s Compare CRM to ERP

Let’s Compare CRM to ERP

Enterprise automation is a very important task for top management that have a strong will to develop their company. That’s why every businessman faces the necessity to implement control of all processes. The main problem is selecting between all the solutions that are available. This article will be useful to choose from two popular systems ERP and CRM. Both systems are able to collect contacts and all kinds of info about leads, both can have analytical functions, scheduling, etc. So, let’s compare CRM to ERP and find out all the differences.

ERP

The ERP term is the abbreviation for Enterprise Resource Planning. The software solution synchronizes the workflow of all the departments, collects, analyses, and keeps the company's database united. ERP creates the sole work space and connects all employees. Data is entered only once and becomes available for all the workers according to the level of access. The main purpose of the ERP system is to automate all business processes of the enterprise. That allows for reducing the volume of manual work and the number of hours that are spent in an inefficient way.

Features of ERP

  • Sales & Marketing
  • Purchasing
  • Human Resources
  • Inventory Management
  • Warehouse and Transport Management
  • Product Management
  • Planning & Production

ERP Features

CRM

Customer Relationship Management (CRM) is a software that collects, stores, and manages all the information related to customers. Any business that is using a CRM system receives benefits like higher conversion rates and customer data organization, so these organizations can offer better customer service. In RedMonkey Tech we have already made a detailed article about CRMs, so instead of self-copying we suggest you read ‘What CRM Means’ in our blog.

Once we’ve described all the features of CRM and ERP systems let’s compare them and find out the key differences.

CRM & ERP. Key Differences

”CRM and ERP Differences

You need a CRM if the main workplace in your office is the sales department: if you need to improve sales efficiency, automate and better organize sales processes. Also, CRM would be a great fit for you and your company if your job with clients is based on calls, emails, meetings, etc and your main aim is to convert your clients to regular customers. So, CRM is more about sales, marketing, and working with clients as it improves efficiency, and sales and helps to deliver accurate customer data. Finally, CRM helps to improve customer service quality.

ERP would be your choice if you need to organize the workflow of the whole company. This solution is necessary if your workflow consists of warehouses, production, and transport tasks. Introducing ERP to companies like this makes every department work as a holistic mechanism. You should also keep in mind that ERP is a more global term than CRM as it includes several functions of CRM systems like sales and communication functions. So, the main difference: CRM is just a part of a bigger system called ERP.

🔖 In this document

    📑 Read this section

    • MVP & Lean Startup

    • Let’s Compare CRM to ERP

    • Landing Page. Why Do You Need One Page Website

    • No code. Pros & Cons

    • What is WebAssembly?

    • Microsoft Azure Overview

    • Highest Performing Web Framework Benchmarks

    • Microsoft .NET is the Most Preferred Web Application Framework

    • What Is Nest.js?

    • Why You Should Choose React Native?

    • .NET Core vs. Node.js: What they are, and which to choose

    • What is MVP in Software Development for Startups

    • Briefly about Health Management Information Systems

    • Custom Ecommerce Development

    • Digital Transformation and Strategy in the Banking Sector

    • What is SaaS in 2022?

    • What is a web application in simple words: development approaches

    • How much does it cost to develop an application for iOS and Android

    • React Native: The First Choice of Mobile App Developers and Businesses

    • ERP vs CRM — What's the Difference

    • Mobile application or website, what to choose?

    • AES vs. RSA Encryption: What Are the Differences?

    🗨️ Let's talk

    Contact us and let's grab a coffee ☕🍵 or jump on a chat to discuss.

    You can tell us about the problems you are trying to solve 🔥🔥🔥

    Services

    • React Native Development
    • .NET developing
    • e-Commerce Software Development Solutions
    • Website development

     

    • SaaS Product Development
    • Database Development
    • Mobile app development
    • CRM & ERP Development Company | CRM Software Solutions

    Reviews

    contact Us
    [email protected]

    Support Ukraine!

    © 2008 - 2025. All Rights Reserved
    From Ukraine with NLAW 🇺🇦✊